Contact Us | AstroBuzz
We’re here to help — whether you’ve got a question, need order support, or just want to say hello, our team is ready to assist.
At AstroBuzz, we believe in clear communication and fast responses. Before reaching out, we encourage you to check out our FAQ section — most common questions are answered there. If you still need help, we’ve got you covered.
Get in Touch
📧 Email: [email protected]
Our inbox is monitored daily, and we aim to respond within 24 hours on weekdays and 48 hours on weekends.
What to Include in Your Message
To help us assist you faster, please include the following when contacting us:
- Your order number (if applicable)
- The email address used to place your order
- A brief description of your issue or question
If your inquiry is about a payment issue or missing item, please attach relevant screenshots or photos — this helps us verify and resolve the matter more efficiently.
Response Times
We process messages in the order they are received. While we do our best to respond quickly, please remember we’re often busy fulfilling orders and ensuring every package leaves our facility safely and discreetly.
Important Notes
- We do not provide support for users outside of Canada.
- We will not respond to inquiries from individuals under 19 years of age.
- For your privacy, never share sensitive banking information or passwords over email.
Stay Connected
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✨ AstroBuzz — Because you deserve clarity, safety, and confidence in every order.